How do I get my E-TERRA to stop leaking water?

Oh no, bubbles overboard! Don't worry though. We can help!

Check out this awesome guide for assistance:

 

 

Follow the steps below to help stop your E-TERRA Sparkling Water Maker from overflowing:

  • Make sure you are filling the BPA Free carbonating bottle with water to the fill line only.
  • Carbonate water only. Remember to always fizz water before adding flavour.
  • Make sure your bottle is compatible with your Sparkling Water Maker. The E-TERRA is compatible with the 1L BPA Free carbonating bottle (0.84L fill line), the 0.5L BPA Free carbonating bottle (0.45L fill line).
  • Make sure your bottle is inserted correctly. The bottle is inserted correctly when there is a gap between the Carbonating Bottle and the base of the Sparkling Water Make.
  • Carbonate by pressing one of the three buttons to achieve your desired carbonation level.

 

For more assistance, please contact us via email or phone at 1-0800-085-8373 9AM-5PM EST.