I have been asked to update my card details

To make sure that the emails you receive about updating your credit card details are not phishing, please notice the following emails that you might get from us: (these are the Subjects of the emails)

  1. Important Information about your Sparkle Savers Plan
    This email will be sent to you 30 days prior to your Sparkle Savers Plan renewal

  2. Sparkle Savers Plan reminder
    This email will be sent to you 14 days prior to your Sparkle Savers Plan renewal

  3. Sparkle Savers Plan Renewal failed
    This email will be sent to you on the Sparkle Savers Plan renewal day

  4. Request to update your card details
    This email will be sent if you requested to update your payment method for your Sparkle Savers plan, or because there was a problem processing your payments

If you are not sure, please contact us via email or by phone at 0800-085-8373