Why do I have an extra charge for my SodaStream exchange order?

When you place an online exchange order, we require you to return an empty cylinder for each refill ordered.  If you do not return the empty cylinder(s) within 45 days of purchase, or if you do not have any empty cylinders to return, there is an additional £10 charge for each unreturned cylinder.

Questions? Contact us via email or phone at 0800-085-8373.