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How do I get my SodaStream One Touch™ Sparkling Water Maker to stop leaking water?

Follow the steps below to help stop your SodaStream One Touch™ Sparkling Water Maker from overflowing: 

Step 1 - Did you fill the carbonating bottle to the fill line?

Make sure you are filling the carbonating bottle with water to the fill line only.

Step 2 - Is your carbonating bottle compatible with the SodaStream One Touch™ Sparkling Water Maker?

Make sure your bottle is compatible with your Sparkling Water Maker. The SodaStream One Touch™ Sparkling Water Maker is compatible with the 1L slim carbonating bottle, the 0.5L carbonating bottle (My Only Bottle), the 1L classic carbonating bottle, and the 1L classic dishwasher safe bottle.

Step 3 - Did you insert the carbonating bottle properly?

If your bottle feels loose, remove and reinsert it. 

Step 4 - Did you fizz the water in the right way?

Carbonate water only. Flavours should only be added after carbonation.

Make sure you're firmly pressing the carbonating button in short, two-second presses, releasing, and repeating --  3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.

  • If you are carbonating with a new cylinder, make sure you are carbonating with the light or medium fizz options only. The highest carbonation level should not be used with a new cylinder.

Questions? Contact us via email or phone at 0800-085-8373.