Let's get you some bubbles!
- Log in to your account and go to the Sparkle Saver's Plan section: "My Sparkle Saver's Plans".
- Click on your plan. If you've had more than one Sparkle Saver's Plan, the most recent plan will be on the bottom.
- Request your next gas cylinders by clicking on "Order Gas Exchange".
- Your cylinders will arrive in a box with a prepaid shipping label attached.
- When you're ready to return your cylinders, use the same box from your refill order to send back the empties at your local Collect+ or InPost location.
If we do not receive your empty gas cylinders within 30 days* of your most recent order, we will charge you £10 per cylinder that is not returned.
If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely. If you don't see your pre-paid return label, you can request a new label through the Collect+ site. Just make sure to please write your customer number on the Collect+ label in "Ref Box". Your customer number can be found in your account under "Order History".
You can also request a new label through InPost and use any box to send back your empties.
Once you enter your information in the InPost link, you will be sent a unique QR code. Take your parcel to the nearest locker and scan your QR code at the locker.
After you purchase the plan, you will receive 4 cylinders. When you place a refill order on the plan, you will be sent a prepaid shipping label with the refill order to return the 4 empties.
Questions? Contact us via email or phone at 0800-085-8373.