How do I get my ART to stop leaking water?

Oh no, bubbles overboard! Don't worry though. We can help.

 

Follow the steps below to help stop your ART Sparkling Water Maker from overflowing:

 

 

  • Make sure you are filling the carbonating bottle with water only to the water fill line.
  • Carbonate water only. Remember to always fizz water before adding any flavour.
  • Make sure your bottle is compatible with your Sparkling Water Maker. The ART is compatible with the 1L slim carbonating bottle, the 0.5L carbonating bottle (like the My Only Bottle), the 1L classic carbonating bottle, and the 1L classic dishwasher-safe bottle.
  • Make sure your bottle is inserted correctly. The bottle is inserted correctly when there is a gap between the Carbonating Bottle and the base of the Sparkling Water Maker. The bottle does not need to be screwed in or out of your Sparkling Water Maker.
  • Make sure you're not using too much force on the carbonation lever 鈥 push the lever for 1-second and release.

 

For more assistance, please contact us via email or phone at 0800-085-8373.

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