Not sure if your CO2 cylinder is empty? We can help.
- Make sure the SodaStream Quick Connect Cylinder is properly inserted in the cylinder holder, with the cylinder handle lowered.
*** Please note - the cylinder handle might be either Black or Pink ***
- Press the carbonating button and check if you see CO2 entering the bottle.
- Press the button a few times and check for bubbles.
- Listen for a sputtering sound when you press the button.
SodaStream recommends keeping a back-up carbonating cylinder handy so you can keep enjoying fresh, fizzy drinks without interruption while you exchange the empty carbonator via courier service or in a store near you.
Questions? Contact us via email or phone at 0800-085-8373.