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What to do if my SodaStream TERRA™ Sparkling Water Maker is out of CO2?

Not sure if your CO2 cylinder is empty? We can help.

  1. Make sure the SodaStream Quick Connect Cylinder is properly inserted in the cylinder holder, with the cylinder handle lowered.
    *** Please note - the cylinder handle might be either Black or Pink ***
  2. Press the carbonating button and check if you see CO2 entering the bottle.
  3. Press the button a few times and check for bubbles.
  4. Listen for a sputtering sound when you press the button.

Out of CO2? Click here to find your nearest retailer or exchange online.

Pro-Tip

SodaStream recommends keeping a back-up carbonating cylinder handy so you can keep enjoying fresh, fizzy drinks without interruption while you exchange the empty carbonator via courier service or in a store near you.

Questions? Contact us via email or phone at 0800-085-8373.