How do I get my TERRA to stop leaking water?

Oh no, bubbles overboard! Don't worry though. We can help.

 

 

Follow the steps below to help stop your TERRA Sparkling Water Maker from overflowing:

  • Make sure you are filling the carbonating bottle with water to the fill line only.
  • Carbonate water only. Remember to always fizz water before adding flavour.
  • Make sure your bottle is compatible with your Sparkling Water Maker. The TERRA is compatible with the 1L slim carbonating bottle, the 0.5L carbonating bottle (My Only Bottle), the 1L classic carbonating bottle, and the 1L classic dishwasher-safe bottle.
  • Make sure your bottle is inserted correctly. The bottle is inserted correctly when there is a gap between the Carbonating Bottle and the base of the Sparkling Water Maker.
  • Make sure you're firmly pushing the carbonating button in short, 1-2 second presses, releasing, and repeating -- 3 times for standard fizz and 5 times for strong fizz.

For more assistance, please contact us via email or phone at 0800-085-8373.

Was this article helpful?
0 out of 0 found this helpful