What is your return policy?

We back our bubbles! We accept returns or exchanges on unopened product purchased within 30 days on SodaStream.co.uk. Cylinders and accessories must be returned unused and in its unbroken original packaging. Sparkling Water Makers do not need to be returned unused. 

Upon return, the refund will be made on the original payment method. If you have paid by card, the refund will be made on the same card.

Additional Information

  • SodaStream does not refund initial or return shipping charges. Unauthorised returns or CODs will not be accepted.
  • Valid on SodaStream.co.uk purchases only
  • Purchases of the Genesis Sparkling Water Makers made through our website or after the 17th of November 2021 until the 24th of December 2021 can be returned for a full refund up to 31st January 2022.

  • Any other Sparkling Water Maker purchases made through our website on or after Black Friday (26th November 2021) up to 24th December 2021 can be returned for a full refund up to 31st January 2022.

Questions? Contact us via email or phone at 0800 0858 373.

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