Order Support

• How do I create an account on your website?
• How do I reset my password?
• How can I track my order?
• How do I change my email address?
• How do I change or add an address?
• How do I unsubscribe from marketing emails?

• How can I pay for my order?
• Can you provide me with shipping information?
• Where can I see tracking information for my order?
• How do I use a promotional code/coupon?
• How can I get my coupon code for completing the CO2 survey?
• How can I refer a friend and get a discount?

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• What is product registration?
• Do SodaStream products come with a warranty?

• What is your return policy?
• What is your holiday return policy?
• Can I cancel my order?
• Do you have a 30-day risk free trial?