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Troubleshooting

Cylinders & CO2
  • What to do if there's a sound of leaking CO2 from my Sodastream Sparkling Water Maker?
  • What's up with the small pieces of ice that appear in my water after carbonation?
  • How do I know if my Sodastream Cylinder is out of CO2?
Sodastream ULTIMATE Multi-drink™ Sparkling Drink Maker (with flavour dosing system)
  • Why did the sodastream ULTIMATE Multi-drink™ Sparkling Drink Maker turn off / display / buttons not responding?
  • Why do the 3 LEDs next to the bubbles button in the sodastream ULTIMATE Multi-drink™ turn Orange?
  • The CO2 indicator light in the sodastream ULTIMATE Multi-drink™ is White, but I experience low fizzing level
  • Why does the Status Light ring on the carbonation button of the sodastream ULTIMATE Multi-drink™ flash in Orange?
  • Why does the fizz strength of the beverage in the sodastream ULTIMATE Multi-drink™ change even when I use the same Fizz Level?
  • How can I tell if my sodastream ULTIMATE Multi-drink™ Water Tank and Flavour bottle are connected properly?
See all 12 articles
Sodastream MIX® Sparkling Drink Maker
  • Why does my Sodastream MIX® Sparkling Drink Maker not carbonating properly?
  • How to stop the drink from bursting out after carbonation?
  • Why is the bottle not connecting to the Sodastream MIX® Sparkling Drink Maker?
  • Why won't the Carbonation Unit detach from the Sodastream MIX® Sparkling Drink Maker?
  • What to do if the cylinder handle is not going completely down after I insert the cylinder?
Sparkling Water Makers compatible with the Quick Connect Cylinder
  • Why is my Sodastream Sparkling Water Maker (Quick Connect Cylinder) not carbonating properly / Water is leaking?
  • Why is my bottle not connecting to my Sodastream Sparkling Water Maker (Quick Connect Cylinder)?
  • Why won't the carbonating flask close or lock? (DUO)
  • What to do if the cylinder handle is not going completely down after I insert the cylinder? (only with Quick Connect Cylinder mechanism)
  • What should I do if my glass carafe broke during carbonation? (DUO®)
  • Why the lights on my Electric Sodastream Sparkling Water Maker are not working? (E-TERRA)
See all 7 articles
Sparkling Water Makers compatible with the Screw-In Cylinder
  • Why is my Sodastream Sparkling Water Maker (Screw-In Cylinder) not carbonating properly / Water is leaking?
  • Why is my bottle not connecting to my Sodastream Sparkling Water Maker (Screw-In Cylinder)?

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