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  2. Gas Refills

Gas Refills

Cylinders & CO2
  • Can I exchange my blue, screw-system cylinder for a pink, Quick Connect Cylinder?
  • Will the Quick Connect Cylinder be available at the same locations as the blue, screw system cylinders?
  • Will I no longer be able to buy the "old" cylinders in stores in the long term?
  • What is the difference between the pink-handle systems, link in the ART, DUO, and TERRA, and the other existing Sparkling Water Makers' systems?
  • Do you have CO2 shortages?
  • Can my SodaStream cylinder be used with a different company's Sparkling Water Maker?
See all 21 articles
Online Exchange
  • How do I return my cylinders for the online exchange program if I don't have a printer?
  • Can I change my card details for my online exchange cylinder purchase?
  • Why wasn't the £10 deposit returned to me?
  • How many cylinders should I exchange?
  • Why did you only send one return label even though I ordered more than one cylinder exchange?
  • Where can I find the shipping label to exchange my cylinder(s)?
See all 11 articles
Retail Exchange
  • What can I do if there are no stores in my area that sell gas refills?
  • How does a retail gas exchange work?
Gas Subscription Plans
  • How do I return my cylinders for the Sparkle Saver's Plan if I don't have a printer?
  • What is the difference between the Sparkle Saver's Plan and the Just Add Water Plan?
  • Can I return fewer than 4 cylinders?
  • Why can’t I see my gas plan on my account?
  • How do I place an order for more cylinders on the Sparkle Saver's Plan?
  • Can I pay for my Sparkle Saver's Plan via PayPal?
See all 23 articles
Gas Plan Partnership
  • How do I get another prepaid shipping label to return the cylinders I purchased via the Robert Dyas site?
  • Where is my order, placed via the Robert Dyas site?
  • I already returned the cylinders I purchased via the Robert Dyas site; when will I get my deposit?
  • How do I return the 4 gas cylinders I purchased via the Robert Dyas site?
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